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Privacy Policy

Understanding How We Protect And Use Your Data

Privacy Policy

Effective Date: 23/11/2024

Last Updated: 23/11/2024

Peresia Values Your Privacy And Is Committed To Protecting Your Personal Information. This Privacy Policy Outlines How We Collect, Use, Disclose, And Protect Your Data When You Interact With Our Website, Mobile Apps, Or Services. By Using Peresia, You Agree To The Terms Outlined In This Policy.

1. Information We Collect

A. Information You Provide Directly

  • Account Information : When you register, we collect your name, email address, phone number, password and other required information to operate your Peresia account smoothly. All of these information are entered by you via the registration screens.
  • Profile Information : Service providers may share additional details, such as certifications, background checks, and service portfolios
  • Payment Details : Customers and service providers may provide payment information (e.g., bank account details, credit card information), processed securely through our payment gateway, Stripe

B. Information We Collect Automatically

  • Device Information : Information about your device, such as browser type, IP address, operating system, and app usage patterns.
  • Location Data : To connect you with local services, we collect location data when you enable location services on your device
  • Cookies and Tracking : Cookies and similar technologies track user activity on our website and apps

C. Information From Third Parties

  • Background checks, certifications, or other service-related information as required for service provider registration

2. How We Use Your Information

We Use The Information We Collect For The Following Purposes

  • Account Management : To create, manage, and secure your account
  • Service Delivery : To connect customers and service providers, facilitate bookings, and manage transactions
  • Payment Processing : To handle payments securely via our payment gateway (e.g., Stripe)
  • Analytics : To monitor platform performance, user activity, and app usage for service improvements
  • Legal Compliance : To comply with applicable laws, prevent fraud, and enforce our Terms of Service

3. How We Share Your Information

We Do Not Sell Or Rent Your Personal Information. We May Share Your Data In The Following Ways:

  • With Service Providers : To facilitate service requests, limited to information necessary for the service
  • Payment Processing Partners : To process transactions securely (e.g., Stripe)
  • Third-Party Vendors : For services like background checks, analytics, or fraud detection
  • Legal Obligations : To comply with subpoenas, legal processes, or government requests
  • Corporate Transactions : If Peresia undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction

4. Your Choices And Rights

You Have The Right To:

  • Access and Update Information : Edit your profile and account settings
  • Delete Your Account : Request deletion of your account and personal information

To exercise your rights, contact us at support@peresiaapp.com

5. Data Security

We Implement Robust Security Measures To Protect Your Data, Including:

  • Encryption of sensitive information during transmission
  • Secure servers for storing personal and payment data
  • AI-based fraud detection to identify and prevent unauthorized access

6. Data Retention

We retain your information only as long as necessary for service delivery, legal obligations, and legitimate business purposes. When no longer needed, your data will be securely deleted.

7. Children's Privacy

Peresia is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

8. Cookies And Tracking Technologies

We Use Cookies To:

  • Enhance site navigation and usability
  • Analyze site performance and user behavior
  • Deliver targeted advertisements (if applicable)

You can manage cookies through your browser settings.

9. Changes To This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated via email or notifications.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Peresia Support Team

Email: support@peresiaapp.com

Phone: (416) 849-9453 / Ext.100

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